The first was that @sevenfourate didn't get an email notification when registering. That was echo'd by @Beancounter who mentioned he didn't find a renewal email too.
So we looked into it and had a setting wrong which meant that Automated forum backups were not working correctly. This was in the php.ini file and associated to the date/timezone.
Despite @HiFi Kabin and myself giving them 20 links of how to fix it... this took forever as the techie didn't really get the point. LOL.
But that's now resolved and the backups are once again working. Phew...
But the email isn't...
We have multiple errors going back to about 4 weeks ago when they moved us to a new host server... sometimes 1-2 errors a day, sometimes lots.... But all assocated to EMail functionality within the backend.
So i've passed all this to the Hosts and said "look at this please.." but i'm not massively hopeful.
As always we have a couple of options.
1. Put up with it.
2. Put our money in and get it sorted.
I already need to sort out a donation/payment for @HiFi Kabin as he's helping us on his own time and we chain-ganged him into being our techie after he offered some advice once upon a time over on phpbb forum
He uses a different host company for forums/websites and raves about their functionality and their support.
So once again, we're moving into the 'do we jump ship' scenario.
If it's not now, then i think in Feb when our year is up, we'll 100% be moving onto his hosts.... ours have been.. interesting at times lol.
At some stage, the techie will be taking the site down today probably to do some file restores on the back end and see if we can get it working as i'm not to hopeful of the Host techs getting it.
But be aware, subscriptions will expire and no-one will get notification currently.... (or maybe for months lol).
